Copperline Plumbing

Our Policies

Clear, straightforward policies so you always know what to expect from Copperline Plumbing.

Booking Policy

Appointments can be scheduled online through our booking page or by calling us directly. We confirm every booking by text or email within one business hour.

Cancellation Policy

Cancel or move your appointment at least 24 hours ahead and there is no charge. Inside 24 hours we charge a $75 trip fee. No-shows are billed the full $75.

Service Terms

All services provided by Copperline Plumbing are subject to our Terms of Service. See our terms page for full details.

Refund and Return Policy

We stand behind every job we do. If you have a concern about a service or charge, please contact us within 30 days and we'll work with you to make it right. To submit a refund request, visit our refund page or call us at +17204542355 or ryan+copperline@hydrahub.ai.

Payment Policy

We take cash, check, Visa, Mastercard, Amex and Zelle. Card payments are due when the job is done. Financing through Wisetack for jobs over $1,500.

Warranty

Every repair carries a 2-year parts and labor warranty. Water heater installs carry 6 years on the tank. If it leaks again, we come back at no charge.

Emergency Service Policy

Burst pipe, no water, sewage backup, gas smell (call the gas company first)

Questions?

If anything in these policies is unclear, please reach out. We'd rather answer a question now than have a misunderstanding later.

Phone: +17204542355 Email: ryan+copperline@hydrahub.ai

Please also review our Privacy Policy and Terms of Service.